TVS Motor Company Recalls iQube Electric Scooters Over Chassis Component Issue

TVS Motor Company has initiated a voluntary recall of its iQube electric scooters due to concerns about the bridge tube component in the chassis. This recall affects units manufactured between July 10, 2023, and September 9, 2023, potentially impacting around 45,000 scooters.

The recall addresses a specific batch of potentially faulty components, rather than a fundamental design flaw in the iQube model. TVS Motor has assured customers that all corrective measures will be conducted at no cost.

To minimize inconvenience, TVS Motor will contact affected customers directly or through its dealership network, organizing inspections and necessary rectifications in phases. Appointments will be scheduled promptly, with the goal of servicing and returning vehicles the next day.

The corrective measures primarily involve replacing the bridge tube component. However, in some cases, a complete chassis replacement may be required. TVS emphasizes that this exercise will be vehicle-specific and free of charge for owners.

The recall follows a widely shared video showing a TVS iQube with a broken chassis, prompting the company to take swift action. While the official statement mentions the recall is “to ensure that the vehicle’s ride handling is good over extended usage,” the timing suggests a direct response to the highlighted chassis issue.

TVS Motor’s prompt recall announcement underscores its commitment to customer safety and product reliability. By proactively addressing the issue and ensuring free corrective measures, TVS aims to maintain customer trust and satisfaction.

For further details or to schedule an appointment, customers are encouraged to contact their nearest TVS dealership or visit the TVS Motor official website.